Privacy Policy

How CleverHub Tech protects and manages your personal information

Information Collection and Use

CleverHub Tech collects personal information when you register for our financial analysis courses, download educational materials, or interact with our learning platform. We gather this data to provide personalized learning experiences and improve our educational services.

Information Type Purpose Legal Basis
Name and Email Address Course enrollment and communication Legitimate interest
Learning Progress Data Personalized course recommendations Consent
Technical Information Platform optimization and security Legitimate interest

We only collect information that's directly relevant to providing financial education services. Your learning data helps us understand which topics resonate most with students and where additional support might be needed.

Data Storage and Security

Your personal information is stored on secure servers located within Vietnam, complying with local data protection regulations. We use industry-standard encryption methods to protect your data during transmission and storage.

Data Retention: Course enrollment data is kept for 5 years after completion, while learning progress information is retained for 3 years to support alumni services and course improvements.
  • All data transmissions use TLS 1.3 encryption
  • Database access is restricted to authorized personnel only
  • Regular security audits are conducted quarterly
  • Backup systems are maintained with encrypted storage
  • Access logs are monitored for unusual activity patterns

Your Privacy Rights

Under Vietnamese privacy laws and international best practices, you have several rights regarding your personal data. We're committed to honoring these rights promptly and transparently.

You can request access to all personal information we hold about you, including learning progress reports and communication history. Data portability requests are fulfilled within 30 days using standard file formats.

  • Right to Access: View all personal data we've collected about you
  • Right to Rectification: Correct inaccurate or incomplete information
  • Right to Erasure: Request deletion of your personal data
  • Right to Portability: Receive your data in a machine-readable format
  • Right to Object: Opt out of certain data processing activities
To exercise any of these rights, contact our Privacy Officer at [email protected] with your full name and the specific action you'd like us to take.

Third-Party Sharing and Partnerships

CleverHub Tech partners with select educational technology providers to enhance our course delivery. These partnerships are governed by strict data sharing agreements that prioritize your privacy.

We never sell personal information to marketing companies or data brokers. When working with course assessment tools or learning analytics platforms, only anonymized data is shared unless you've provided explicit consent for identified data sharing.

  • Video conferencing platforms for live webinars (with consent)
  • Assessment tools for course evaluations (anonymized data only)
  • Email service providers for course communications
  • Analytics services for website performance (anonymized)

International Data Transfers

While our primary servers are located in Vietnam, some educational tools we use may process data in other countries. When international transfers occur, we ensure adequate protection through approved transfer mechanisms.

Any data processed outside Vietnam is subject to the same security standards we maintain domestically. We regularly review our international partners to ensure continued compliance with data protection requirements.

Cookies and Tracking Technologies

Our website uses cookies to remember your preferences and track learning progress. Essential cookies enable core functionality, while optional cookies help us understand how students interact with course materials.

You can control cookie settings through your browser, though disabling certain cookies may affect website functionality. We don't use cookies for advertising purposes or share cookie data with external marketing networks.

Policy Updates and Changes

This privacy policy is reviewed annually and updated as needed to reflect changes in our practices or legal requirements. Significant changes are communicated via email to all active students and posted prominently on our website.

Minor clarifications or formatting changes may be made without notification, but substantive policy changes always include a 30-day notice period before implementation.

Privacy Questions and Concerns

Privacy Officer: CleverHub Tech Data Protection Team
Address: 161B Đ. Nguyễn Văn Thủ, Đa Kao, Quận 1, Thành phố Hồ Chí Minh, Vietnam
Email: [email protected]
Phone: +84983650998
Response Time: Within 72 hours for privacy inquiries
This Privacy Policy is effective as of March 15, 2025, and was last updated on March 10, 2025.